My subscription flowers arrived damaged. What should I do?

We take immense pride in our quality control, but because flowers are fragile, organic items, accidents can occasionally happen during transit. Because returns are handled strictly on a quality basis, you must contact our support team via website Live Chat or WhatsApp (+60 19-388 7760) within four (4) hours of delivery. Please provide your order number and clear, well-lit photos of the damage so we can immediately arrange for an equivalent replacement or store credit.